Terms and Conditions
Terms & Conditions
**Last Updated: [Insert Date]**
Welcome to Bhura Selection (“we”, “our”, “us”). By accessing or placing an order through our website at [bhura-selection.store.shoopy.in](https://bhura-selection.store.shoopy.in) (the “Site”), you agree to be bound by these Terms & Conditions. Please read them carefully before using the Site or purchasing from us.
### 1. General
1. You confirm that you are at least 18 years of age, or that you are accessing the Site under supervision of a parent or guardian.
2. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
### 2. Use of the Site
1. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit others from using the Site.
2. You shall not:
* Use the Site in any fraudulent way or for any unlawful purpose.
* Upload or input viruses or malicious code.
* Copy, reproduce, or distribute any part of the Site without our prior written permission.
### 3. Products & Pricing
1. We endeavour to display accurate information on the Site, however errors in pricing, product description, availability or shipping may occur.
2. All prices are in Indian Rupees (INR) unless otherwise indicated.
3. We reserve the right to change prices and product availability without prior notice. If a product is listed at an incorrect price, we may cancel your order and notify you.
### 4. Orders & Payment
1. When you place an order, you are offering to purchase a product subject to these Terms and any other policies posted by us.
2. Order confirmation occurs when payment is received and we send you an email/SMS acknowledging your order.
3. We may refuse or cancel any order at our discretion (for example if the product is unavailable, there is an error in the price or there is suspicion of fraud).
4. Payment must be provided by one of the accepted payment methods (listed on the Site). Until payment is cleared, we are under no obligation to supply the product.
### 6. Returns, Exchanges & Refunds
1. Our Return & Refund Policy (see below) applies to the purchase of products via the Site.
2. Except as provided in that policy, all sales are final once the product is delivered and accepted by you.
### 7. Intellectual Property
The content on the Site (including text, graphics, logos, images, videos, design) is the property of Bhura Selection or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
### 8. Limitation of Liability
To the fullest extent permitted by law, Bhura Selection shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Site or purchase of products. Our total liability in respect of any claim arising under or in connection with these Terms or your purchase of products shall not exceed the amount paid by you for the product(s) in question.
### 9. Privacy
Your use of the Site is also governed by our Privacy Policy (see below). By using the Site you consent to our collection and use of your information as described therein.
### 10. Changes to Terms
We reserve the right to update, modify or replace these Terms at any time without prior notice. Any changes will be effective when we post the revised Terms on the Site and indicate the “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance of the new Terms.
### 11. Governing Law & Jurisdiction
These Terms and your use of the Site are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [insert city/state, e.g., Rajkot, Gujarat].
### 12. Contact Us
If you have any questions about these Terms & Conditions, you may contact us at:
**Email:** [bhuraselectio@gmail.com](mailto:bhuraselectio@gmail.com)
**Phone:** 6352914200
**Address:** Milan Park, Vrushabh Nagar, New Park Morbi-2, Morbi, Gujarat – 363642.
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## Shipping Policy
**Last Updated: [Insert Date]**
### 1. Order Processing
Once payment is confirmed, we aim to process your order within **1–3 business days** (unless otherwise stated). Orders placed on weekends or public holidays will be processed on the next business day.
### 2. Shipping Coverage & Timeframes
We currently ship to addresses within India. Delivery time varies depending on location: typically **3–7 business days** for most regions. Remote locations may take longer.
### 3. Shipping Charges
Shipping charges (if any) will be clearly displayed at checkout. Free shipping may apply for orders above a specified value (as shown on the Site from time to time).
### 4. Tracking
Once your order is dispatched, we will send you a tracking number and courier details via email/SMS, so you may track the shipment.
### 5. Delivery Issues
* Please ensure the shipping address, contact number, PIN code and recipient name are correct at the time of checkout.
* We are not responsible for lost or delayed parcels if the shipping information provided by you is incorrect.
* If a courier returns the package to us due to incorrect address or failed delivery, any additional shipping cost to resend the item will be borne by you.
### 6. Damage in Transit
On delivery, please inspect the parcel and the product immediately.
If you notice visible damage to the packaging or the product, **please refuse receipt** and inform us at the contact details provided above within **24 hours**. We will guide you about the next steps.
### 7. Cancellation before Shipping
If you cancel your order before dispatch, we will refund your payment in accordance with our Payment Policy and Refund Policy.
---
## Payment Policy
**Last Updated: [Insert Date]**
### 1. Accepted Payment Methods
We accept the following payment methods:
* Debit card / Credit card
* Net banking
* UPI / Wallets
* Cash on Delivery (COD) [if applicable]
(You may update this list based on what you support.)
### 2. Payment Security
All transactions are processed using secure payment gateways. We do not store your card details.
### 3. Payment Timing
Payment for products is required at the time of placing the order (unless COD is chosen and accepted).
If payment fails or is declined by your bank or payment provider, your order will not be processed until the issue is resolved.
### 4. Taxes
Prices shown on the Site include applicable GST (Goods & Services Tax) or state tax, unless otherwise stated.
### 5. Refund of Payment
If you cancel your order before dispatch or are eligible for a refund (see Return & Refund Policy), we will initiate the refund to the original payment method within **[e.g., 7–14 business days]**. The time taken by your bank/payer for crediting the refund may vary.
---
## Return & Refund Policy
**Last Updated: [Insert Date]**
### 1. Returns & Exchanges
We accept returns or exchanges provided the following conditions are met:
* Return request is made within **[e.g., 7 days]** from the date of delivery.
* The product is unused, unwashed, in its original condition, with all tags, packaging and accessories intact.
* You provide the original invoice or proof of purchase.
* The item is not part of our “non-returnable” category (for example, innerwear, customised products, sealed hygiene products once opened — adjust as applicable).
### 2. How to Initiate a Return
* Contact us at the details listed above within the return window, and provide your order number, item details and reason for return.
* Once approved, send the product back to us in its original packaging using a trackable shipping method (cost may be borne by you unless we decide otherwise).
* We will inspect the returned item upon receipt.
### 3. Refunds / Exchanges
* If the return is approved, you may choose:
* A replacement of equal value (subject to availability)
* Store credit / gift voucher (if offered)
* Refund to the original payment method
* Refunds will be initiated within **[e.g., 7 business days]** after we receive the returned item and inspect it. The actual credit timing depends on your bank/payment provider.
* Shipping costs are non-refundable (unless the cause is our error).
* Refund amounts may be reduced if the item is returned in a used or damaged condition (other than in transit damage).
### 4. Returns Due to Defect or Incorrect Item
If you receive a defective or incorrect item:
* Please notify us within **[e.g., 24/48 hours]** of delivery.
* Provide clear photos of the defect/incorrect item.
* We will arrange for return shipping or replacement at no extra cost to you.
### 5. Cancellation by Us
If we cancel your order (for example due to stock unavailability or pricing error), we will refund the full amount to you, including any shipping charges paid, within **[e.g., 7 business days]**.
---
## Privacy Policy
**Last Updated: [Insert Date]**
This Privacy Policy applies to Bhura Selection (“we”, “us”, “our”) and explains how we collect, store, use, disclose and protect your personal information when you use our Site and purchase products from us.
### 1. Information We Collect
We may collect the following information:
* Personal identification data: Name, email address, phone number, shipping address and billing address.
* Payment information: Payment method, transaction details (card/UPI details are handled via secure payment gateway).
* Usage data: Your interactions with the Site, IP address, device type, browser, pages visited, time spent.
* Marketing data: Your preferences, feedback, reviews.
### 2. How We Use Your Information
We use your data for purposes such as:
* Processing and fulfilling orders, payments and returns.
* Communicating with you regarding your order, offers, and updates.
* Personalising your experience on our Site.
* Improving our Site’s functionality and service offering.
* Sending marketing communications (with your consent).
* Complying with legal obligations (e.g., tax, accounting, regulatory requirements).
### 3. Sharing Your Information
We will not sell your personal data to third parties. We may share your information with:
* Our couriers or logistics partners for delivery.
* Payment gateways for processing payments.
* Service providers (IT, analytics, marketing) under confidentiality obligations.
* Law enforcement or regulatory bodies if required by law.
### 4. Data Security
We adopt commercially reasonable physical, electronic and managerial procedures to safeguard your personal information. However no method of transmission over the Internet or storage is 100% secure—so we cannot guarantee absolute security.
### 5. Cookies & Tracking Technologies
We use cookies and similar technologies to track your browsing behaviour, to enhance the functionality of the Site, to provide personalised ads/offers, and for analytics. You may disable cookies via your browser settings; please note this may affect Site functionality.
### 6. Retention of Data
We will retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (for example, for tax and accounting records).
### 7. Your Rights
Depending on applicable law, you may have rights to:
* Access your personal data and request a copy.
* Rectify inaccurate or incomplete data.
* Erase or object to processing of your personal data (subject to legal/regulatory exceptions).
* Withdraw your consent for marketing communications at any time.
### 8. Children’s Privacy
Our Site is not aimed at children under 18 years of age. We do not knowingly collect personal data from users under 18.
### 9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect when changes were made. Your continued use of the Site after changes constitutes your acceptance of those changes.
### 10. Contact Us
For any questions about this Privacy Policy or your personal data, you may contact us at:
**Email:** [bhuraselectio@gmail.com](mailto:bhuraselectio@gmail.com)
**Phone:** 6352914200
**Address:** Milan Park, Vrushabh Nagar, New Park Morbi-2, Morbi, Gujarat – 363642.
---
**Note:**
These policies are a general template and may not cover all legal obligations in your jurisdiction or business-specific practices. It is advisable to have them reviewed by a legal professional to ensure compliance with Indian e-commerce laws (such as the Consumer Protection (E‑Commerce) Rules, 2020) and other applicable local regulations.
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